RETURN POLICY

WE ARE UNABLE TO TAKE ANY RETURNS/EXCHANGES ON FOOD, HEALTH OR BEAUTY ITEMS. FOR NON-FOOD, NON-BEAUTY, NON-HEALTH ITEMS; WE MAY HONOR AN EXCHANGE/REFUND WITHIN 30 DAYS OF PURCHASE WITH A RECEIPT. ANY RETURN WITHOUT A RECEIPT WILL RECEIVE STORE CREDIT/EXCHANGE. ANY REFUND WILL BE RETURNED TO THE ORIGINAL PAYMENT METHOD. ITEMS ELIGIBLE FOR A RETURN MUST BE IN NEW, UNUSED CONDITION WITH ALL TAGS AND PACKAGING.

CHOCOLATE IN HOT CAR

OUR CHOCOLATES ARE EXTRA DELICIOUS FOR A REASON! THE CHOCOLATERIE STAM PRIDES THEMSELVES ON NON-PRESERVATIVES CHOCOLATES. THIS MEANS THEY ARE SMOOTH, RICH AND DELICIOUS BUT ALSO THAT THEY MELT EASILY. DO NOT LEAVE YOUR CHOCOLATE IN A HOT CAR, WE RECOMMEND HAVING A FAN OF COOL AIR ON YOUR CHOCOLATES WHILE DRIVING HOME TO MAKE SURE THEY STAY NICE AND FIRM, STORE THEM IN A REFRIGERATOR WHEN YOU GET HOME TOO. 

SORPRESA WILL NOT ISSUE ANY REFUNDS OR EXCHANGES ON ANY CHOCOLATERIE STAM ITEMS, INCLUDING ITEMS THAT HAVE MELTED AFTER PURCHASE.

ALLERGY NOTICE

PLEASE BE ADVISED THAT WHILE WE MAY INDICATE A FOOD PRODUCT DOES NOT CONTAIN A PARTICULAR INGREDIENT OR ALLERGEN, THESE PRODUCTS ARE PREPARED IN A FACILITY THAT DOES PROCESS OTHER PRODUCTS CONTAINING SOY, DAIRY, WHEAT, TREE NUTS, PEANUTS AND EGGS AND MAY CONTAIN TRACES OF ALL OF THE ABOVE.

INFORMATIONAL NOTICE

SORPRESA RESERVES THE RIGHT TO CHANGE OR MODIFY PRICING, ITEMS, POLICIES, ETC. AT ANY MOMENT WITHOUT WARNING. SORPRESA IS NOT RESPONSIBLE FOR ANY MISPRINT OF PRICING, INGREDIENTS, OFFERINGS. 

HAVE MORE QUESTIONS? CALL US AT 563-663-2699